Job Overview: 

The Group Desk Sales Executive is responsible for generating revenue by preparing accurate quotations, pricing proposals, and contracts while supporting travel agencies and corporate clients. The role manages end‑to‑end group reservations, including rate negotiations, booking confirmations, amendments, cancellations, and schedule changes. It also involves proactive sales activities such as sales calls, participation in travel fairs, and prompt professional handling of email inquiries. Additionally, the executive ensures complete and accurate traveler information, oversees payments and billing, prepares travel documents, and meets both service and revenue targets.

Responsibilities:

The Employee will: 

• Request/negotiate group rates and terms/Monitoring of group blockings and their deadlines for ticketing
• Manage and confirm all group travel bookings
• Prepare quotations, pricing proposals, contract preparation
• Ensure accuracy of traveler information
• Manage amendments, cancellations, and schedule change
• Manage deposits, payments, and billing
• Prepare complete itineraries and travel documents
• Handle changes, cancellations, and emergencies
• Meet service standards and client satisfaction targets
• Achieve revenue or booking targets
• Do sales call to the travel agencies, corporate accounts and participate in travel fairs that can generate revenue to the airline industry
• Respond promptly and professionally to email inquiries from travel agencies

Required Qualifications, Capabilities, and Skills

• A degree in business, tourism, or a related field is preferred but not required
• Proven experience in sales, preferably in the airline or travel industry
  
• Strong knowledge of group booking processes and travel management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven with a focus on achieving sales targets and building long-term relationships.
• Experience in GDS system, Microsoft Office Suite and Outlook Mail.

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About MHI Investment Holdings Inc.

MHI is a trusted service provider with deep experience in client-services through its various operating businesses and a track record of long-standing relationships with global blue-chip clients.

Founded in 1997, MHI expanded from ground handling support and became a one-stop-shop for both carriers and passengers across major airports in the Philippines. The company has now diversified to be a leading service provider engaged in airline catering, manpower training and deployment, and warehousing.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.